FAQs

General

We have three stores in Scotland, UK.  One in Glasgow called Glasgow Audio, and two in Aberdeen called Holburn HiFi and Bang & Olufsen of Aberdeen respectively.

Yes, we are official accredited retailers of all the brands you see shown on our website. 

We endevour to keep our website listings full and up to date as possible however if you are looking for a product that you do not see listed, please get in touch and we will be happy to assist in sourcing it for you.

We are official retailers for many brands within the AV and HiFi industries.  From great value brands who make products for casual listeners to premium brands for audiophiles and enthusiasts, we've got you covered.  Some of our most popular brands include, Rega and Pro-Ject for record players, Dali and Dynaudio for speakers and Bang & Olufsen for full home solutions.

Shipping policy

This section highlights key aspects of our shipping policy.  To see the full policy please select the option from the menu at the foot of the page.

We ship domestically within the United Kingdom and internationally.  If there is any issues around shipping a particular product to your region we will inform you promptly.

We endeavour to despatch goods on the same working day and provide tracking the following working day.  The transit time varies on the size & weight of the product, however we use premium courier services to ensure quick delivery.

Returns and exchanges

This section highlights key points from our returns policy.  To view the full conditions of our returns policy, please select it from the 

Distance selling regulations allow you to cancel your order within 14 days from receipt of the goods. You then have a further 14 days to return the goods.

Full conditions can be found in section 13 of our T&C's Here.